Privacy Policy

01 Data We Collect

We only collect data that is truly needed to operate the ZydraAi service. Here are the details:

02 How We Use Data

We use your data only for the following purposes:

• Providing the service — authentication, chat history storage, and cross-device sync.
• Improving experience — understanding usage patterns so AI responses become more relevant.
• Account security — detecting suspicious activity and preventing abuse.
• Communication — sending important notices such as policy changes or new features.

We do not use your data for targeted advertising, commercial profiling, or selling it to others.

03 Authentication via Clerk

ZydraAi uses Clerk as its authentication provider. This means:

• Your email, password, and name are processed and stored by Clerk according to their privacy policy.
• Your password is hashed using industry standards and is never sent to our servers in its original form.
• We only receive an authentication token and basic profile information (email, name, if provided).
• For questions about data held by Clerk, you can also contact the Clerk team directly.

04 Storage & Deletion

We store your data as long as your account is active. Details:

• Active account — data is stored for as long as you use the service.
• Account deletion — when you delete your account, your personal data and chat history will be deleted within 30 days from our active systems.
• Backups — backup copies may persist for up to 90 days before permanent deletion, for disaster recovery purposes.
• Legal obligations — in certain cases (e.g., official requests from authorities), we may need to retain data longer as required by applicable law.

05 Sharing Data with Third Parties

We do not sell your data. We only share data with third parties under the following conditions:

• Clerk — for authentication and account management.
• Infrastructure providers — servers and storage that run the service, under confidentiality agreements.
• Legal obligations — if required by law or a valid court order.
• Your consent — if you explicitly agree to data being shared for a specific purpose.

06 Data Security

We implement technical and organizational measures to protect your data:

• HTTPS/TLS encryption for all communication between your device and our servers.
• Passwords are hashed using industry-standard algorithms (managed by Clerk).
• Access to user data is restricted to only personnel who need it.
• Routine monitoring to detect and respond to security incidents.

While we do our best, no system is 100% secure. If a data breach affects you, we will notify you in accordance with applicable law.

07 Your Rights

As a user, you have the following rights:

• Right to access — request a copy of the personal data we store about you.
• Right to correction — update or correct inaccurate data.
• Right to deletion — request deletion of your account and data.
• Right to portability — request an export of your data in a readable format.
• Right to object — object to certain processing by contacting us.

To exercise these rights, contact us via the email listed below.

08 Children

ZydraAi is not intended for children under the age of 13. We do not knowingly collect data from children under that age. If you become aware of a child under 13 using our service, please contact us so we can delete their data.

09 Policy Changes

We may update this policy from time to time. If there are significant changes, we will notify you via email or in-app notification before the changes take effect. The latest version will always be available on this page with the update date at the top.

10 Contact Us

If you have any questions, concerns, or requests regarding your data privacy, please don't hesitate to contact us.